Bdv99 Privacy Policy — Your Data Is Safe With Us

01 What Data We Collect

When you create an account and use our services on bdv99, we collect certain personal information. The sole purpose of this is to provide you with a better, safer experience. We only collect what is necessary — nothing more.

02 Methods of Data Collection

We collect your data through various means. In every method, we maintain full transparency and ensure your consent.

• Directly from you: When filling out the registration form, submitting KYC documents, or contacting customer support.
• Automatically: Through cookies, log files, and web beacon technology while you browse the website.
• From Third Parties: Payment providers (Mobile Banking, Nagad, Rocket) supply transaction confirmation details.
• While Using the Service: Logs are automatically generated when playing games, placing bets, or participating in Live Casino.

03 Purpose of Data Use

There are clear and legitimate reasons behind every piece of data we collect. We never use your information for unnecessary or unauthorized purposes.

• Creating and managing accounts and ensuring their security.
• Processing deposits, withdrawals, and other financial transactions.
• Completing KYC (Know Your Customer) verification.
• Preventing fraud and money laundering.
• Providing customer support services.
• Sending promotional offers and bonuses where applicable (with your consent).
• Improving platform services and enhancing the user experience.
• Meeting legal and regulatory obligations.

04 Data Sharing Policy

Bdv99 may share your data with third parties only in limited, clearly defined circumstances. In every case, we follow a minimum-data-sharing policy.

• Payment Providers: Mobile Banking, Nagad, Rocket — only the information necessary to complete the transaction.
• Legal authorities: When required by law, in compliance with legal orders from the Government of Bangladesh or its courts.
• IT service providers: Cloud hosting or cybersecurity specialists who are bound by strict confidentiality agreements.
• Fraud Prevention: With relevant regulatory authorities for the investigation of unlawful activity.

Outside of the reasons listed above, we do not share your personal data with any party.

05 Cookie Policy

Bdv99 uses cookies on its website. Cookies are small text files stored in your browser that help improve the quality of our services.

• Essential cookies: Required to maintain login sessions and ensure security — disabling these will prevent the website from functioning properly.
• Functional Cookies: Used to remember your preferences (language, theme).
• Analytics Cookies: To analyze website traffic and user behavior — you can opt out at any time.

You can delete or block cookies at any time through your browser settings. Note that some features may become limited as a result.

06 Data Retention Period

We retain your data only for as long as necessary. Even after account closure, certain information may need to be kept for a defined period due to legal obligations.

• Active account data — retained in full for the duration of the account.
• Financial transaction records — retained for 5 years from the date of the last transaction.
• KYC documents — retained for up to 5 years after account closure.
• Customer support conversations — up to 2 years.
• Technical logs — up to 90 days.

07 Your Rights

You have specific rights over your personal data. bdv99 respects these rights and is committed to fulfilling them as promptly as possible.

To exercise any of these rights, contact our support team. We will respond within 30 days of receiving your request.

08 Security Measures

Bdv99 uses industry-leading security technology to protect your data. Our security team is active 24/7, ready to respond to any threat.

• 256-bit AES encryption — applied to data storage and transmission.
• TLS 1.3 — the latest transport layer security standard.
• Two-factor authentication (2FA) — applied at login and withdrawal.
• Regular penetration testing and security audits.
• Firewall and DDoS protection measures.
• Real-time monitoring to detect suspicious activity.

09 Privacy Protection for Minors

Bdv99 is strictly off-limits to anyone under 18. We never intentionally collect data from minors. If we discover that a minor has registered an account, it will be closed immediately and all associated data will be deleted.

• Age verification is mandatory at the time of registration.
• Age is verified through national ID during the KYC process.
• Additional age verification may be requested in suspicious cases.
• If you believe your child has created an account, please contact us immediately.

10 Policy Changes & Contact

Bdv99 may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or through an in-platform notification.

• The date of any update will always be clearly stated at the top of this page.
• 30 days' advance notice will be given for any significant changes.
• Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

If you have any questions or concerns about our Privacy Policy, please get in touch with us: